Reference

ik88 Privacy Policy for Your Account Data

Our Privacy Policy shows what we collect when you open an account, sign in from a phone, use DANA or QRIS, and contact support about wallet status.

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Know What Wallet Data We Receive

ik88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details supplied during account opening, including your phone verification status, sign-in events, device signals, support messages and payment references. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may receive a transaction reference and status needed to

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match your account record; we do not use those references to create unrelated profiles. We use access logs to protect the account, investigate a stalled cashier status and keep policy records accurate. Cookies help remember a session and your chosen settings, while browser controls can restrict
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them. We retain records only for the period needed for account servicing, dispute handling, security checks or a legal request. Account access and eligibility depends on local law. If a rule changes where you are located, our policy wording and available access may change with it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Get Help With Privacy Requests

A clear contact path helps when you want to ask about an account record, cookie setting or wallet reference. Start from the support contact shown after sign-in, and include the phone number linked to your account plus the relevant date. We can then locate the correct record without asking you to send a password. For a cashier concern, use the account help route beside the wallet status so privacy and payment questions stay connected.

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Account data request

Use the signed-in support contact and state whether you want a copy, correction or deletion request. Include your linked phone number so we can match the account safely.

Wallet record check

For DANA, OVO, GoPay or QRIS references, attach the receipt number and date, not your wallet password. We use those details to locate the relevant account entry.

Access concern

If a phone change or verification step blocks access, contact us through the account support route. We may ask for identity details before discussing private account records.

DATA HANDLING

Keep Your ik88 Account Data Clear

We keep the Privacy Policy practical by connecting each data category to an account action you recognise.

Account details

We use your linked phone number and verification status to create and protect the account. Before discussing private records, support may confirm the same account step rather than relying on a name alone.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps match a cashier event. We keep the reference for account servicing and status checks, not unrelated contact.

Device signals

When you sign in on a phone or computer, we may record session time, browser type and security signals. These records help identify unusual access without reading unrelated files on your device.

Cookies

Session cookies help keep you signed in while moving from account settings to the lobby. Browser controls can remove or restrict cookies, although some account steps may then need to be repeated.

Security controls

We limit account details to the handling needed for verification, support and security checks. Never send a password in a message; use the sign-in step and the support contact shown inside your account.

Retention and changes

We keep records for account servicing, dispute handling, security review or legal needs, then remove them when no longer required. Ask us to correct or update your details through the signed-in contact path.

Find Privacy Policy Answers Quickly

These Privacy Policy answers address the searches we hear most often before an account is opened. We cover account data, wallet references, phone access, cookies and requests for changes. If your question concerns a specific DANA, OVO, GoPay or QRIS entry, use the signed-in support path and include its date or receipt reference.

The ik88 Privacy Policy covers account details, phone verification, sign-in and device records, cookies, support messages, payment references and retention. It also explains how to request access, correction or removal.

We use phone verification status to connect the correct account to a sign-in and protect private records. If access is discussed, availability depends on local law and the account checks required there.

Yes. The Privacy Policy covers transaction references and status connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those details to match account events and resolve status questions.

You can ask for a copy through the support contact shown after sign-in. Include your linked phone number and the records you mean, such as a cookie choice, support message or wallet reference.

Send a correction request through the signed-in account contact path. Tell us which detail is wrong and provide the updated value; we may confirm your account before making the change.

We retain records for account servicing, security checks, dispute handling or legal needs. The period depends on the record and purpose, and we remove it when that need ends where local law permits.

Use the support contact inside your account and ask specifically about cookies, browser sessions or device signals. You can also adjust browser cookie controls, though some sign-in steps may repeat.

ik88 Privacy Policy for Your Account Data

Get Help With Privacy Requests

Account data request

Wallet record check

Access concern

Keep Your ik88 Account Data Clear

Account details

Payment references

Device signals

Cookies

Security controls

Retention and changes

Find Privacy Policy Answers Quickly

01 What does the ik88 Privacy Policy cover?

02 Why does ik88 need my phone verification status?

03 Does the Privacy Policy cover DANA and QRIS data?

04 Can I request a copy of my ik88 account data?

05 How do I correct details held under the Privacy Policy?

06 How long does ik88 keep account and payment records?

07 How can I ask about cookies or device data?

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